Saturday, September 22, 2012

How To Reset Your Brother HL-2240 After Toner Refill And How To Get Rid Of The Toner Light On The Brother HL-2240 When You Have Toner In The Machine

Printer companies want to make money. There is nothing wrong with that. I think ALL of us want to make money. However, there is a problem when a printer company is trying to take YOUR money when you don't want to part with it. Brother makes excellent small office laser printers. They make other larger office printers, but their small office laser printers are extremely easy to maintain and they last a very long time. The one issue they have is that Brother cartridges are ridiculously expensive. I say they are ridiculously expensive because, in my case, they cost more than I paid for the printer! I REFUSE to buy a cartridge that cost more than I paid for the printer! The only problem is that if you refill the toner cartridge that came with the printer (which you can do forever by the way - without replacing any gears or anything crazy like that), the toner light will stay on and you still won't be able to print. Well I have a solution for that!

I am going to show you how to reset your Brother HL-2240 when the toner light comes on. This will allow you to use generic toner cartridges without jumping through crazy hoops and it will allow you to simply refill the Brother cartridge your printer came with over and over again. You don't need reset gear that some companies sell and you CERTAINLY DO NOT need to buy expensive cartridges that Brother sells. I love Brother, but I don't love spending more than the cost of the printer when I need more toner. That is money better spent at the shoe store :-).

If you need toner refills, click on one of the links in the sidebar to find what you are looking for.

Here we go. Here is how you reset the toner light on your Brother HL 2240:

1. Turn your Brother HL-2240 off

2. Open the front cover of the printer

3. Press and hold Go and turn power on. Do not let the button go.

4. When all 3 lights light up, release the Go button.

5. Press the Go button twice (You will see the Ready light blink green every time you press the Go button)

6. All of the lights will light up

7. With all of the lights on, press and release the Go button 5 times  (You will see the Ready light blink green every time you press the Go button)

8. The Error light will start blinking (Don't be alarmed. This is expected.)

9. Close door and wait. The printer will cycle through and make the sound it makes when you initially cut it on. After that sound stops, your green Ready light will be on and solid.

10. You are now ready to print.

So there you go! Support the Brother corporation because they make fantastic printers! Go out and purchase a Brother HL-2240 printer - they are great -, BUT keep your hard earned money in your pocket when it comes to refilling your toner. Buy your toner off of eBay and refill the Brother cartridge that came with the printer. You will save yourself a TON of money over the long haul.

UPDATE - 7/3/2013  - BHL2 MAINTENANCE MODE                                                          
If you are having an issue in addition to the Toner reset problem, have mistakenly placed your printer into maintenance mode by pressing the Go button an incorrect number of times or you are encountering another problem, you can try resetting the printer to the factory default settings.

To perform a factory reset on your Brother HL-2240, you can  follow these instructions:
  1. Check that the front cover of the printer is closed.
  2. Turn OFF the power switch on the right side of the printer.
  3. Press and hold the GO button, and keep holding it down, as you turn on the power switch.
  4. Keep the GO button pressed down until all the LEDs light up and the Ready LED turns off. Release the GO button. Make sure that all the LEDs turn off.
  5. Press the GO button 10 times. The Ready LED will flash while the printer is reset. After the printer is reset the Ready LED will be lit.

Smooches,
Kila Morton


Problem:
The toner light on your Brother HL-2240 is on.
You need to reset your Brother HL-2240.

Solution:
Follow the steps listed above.

Seeing the BHL2 Maintenance Mode message?
Reset your printer using the steps outlined above and THEN follow the instructions to reset your toner cartridge.

159 comments:

Anonymous said...

THANK YOU SOOOO MUCH!!!! JEEZ -- I JUST SPENT $$$ ON THE HIGH VOLUME BROTHER PRINTER CARTRIDGE AND IT WOULDN'T PRINT. THIS SOLUTION SOLVED MY PROBLEM! LOVE THE MACHINE. HATE THE INK SITUATION.

Kila Morton said...

I am SO GLAD this helped you get on with life! ENJOY!

Anonymous said...

Thanks for posting this. The reset procedure worked perfectly. I am now able to print with my newly installed high capacity cartridge. Until I saw your post, I was concerned that I had just wasted money purchasing the replacement cartridge.

Anonymous said...

Thank you SO MUCH! I was in the middle of printing a very important document for filing in court tomorrow and I got that pesky toner light. Searched for an hour before I stumbled upon your site! YOU ROCK!

Kila Morton said...

AWESOME! I'm so happy to see people being helped! YEAH! That is just AWESOME!

Sweet Fairy said...

Great post with nice details. Can i print Plastic cards by any laser printer?

Nadia Yaseen said...

a perfect tutorial. I'm very glad to find this post.Which model of Brother printer is best for Discount card printing?

Kila Morton said...

@Sweet Fairy and Nadia, I would suggest that you print on paper cards and then laminate them. Glad you were able to be helped with this post!

Mika said...
This comment has been removed by the author.
Anonymous said...

OMG! This worked!! Thank you so much. You've saved us so much money, time and hassle. Our toner light was solid on and when I called Brother; they told us that they can't tell us how to reset it until we buy an actual Brother Toner. THANK YOU SO MUCH!

Robert George said...

There are many problems with the Internet but it is a thing of beauty with folks pool their greatest resource(knowledge)to help another.

Robert George said...

Will this procedure also work with an unmodified (no flag gear) HL-2240 starter cartridge?

Kila Morton said...

Robert thanks for viewing this article. It absolutely will work with the starter cartridge. I still use my starter. I just refill it with toner, do this process and print!

Robert George said...

Kila,

More thanks to you. I have ordered toner and look forward following your procedure. Good Day and God Bless

Robert George said...

I received my toner and filled the starter cartridge. Following your procedure was on the easiest process I’ve ever had to do and the best part “IT WORKED”.
I took and chance and purchased this printer at a thrift store for under $15 including taxes. I printed over 200 pages using what was left in the starter cartridge and purchase new toner on ebay for under $5. This HL-2240 printer will replaced my canon LBP-430 I purchased almost 20 years ago at a price of $399; $20 is not bad for a mono laser that I now use on my home network that can be access by all computers.

Celine Hedlund said...

With this, I can solve my big problem on my printer. Thank you for making a guide on how to reset brother toner after refill.

Kila Morton said...

@Robert and @Celine I am SO GLAD you were able to get your printer working! I just LOVE it! Robert you got a real deal there! Now you have a functional printer and you never have to worry about buying another cartridge again! Don't you just love that?

Anonymous said...

Thanks! just wanted to let you know it was appreciated

Tops In Stone Inc said...

We have 2 of these printers! Thanx so much for the info! Does anyone know how to refill the starter TN cartridges?

Kila Morton said...

@Tops In Stone Inc I'm glad you could be helped. It is VERY easy to refill the starter toner cartridge. I think I might need to do a tutorial on that. All you do is pop off the plastic plug on the side, pour the toner in and put the plug back in. Be gentle with the plug so you don't damage it.

Tops In Stone Inc said...

Thank you so much Kila!

Anonymous said...

Thank you so much! How did you figure this out? You are so smart! I have been snatching up a couple of Brother HL-2240 printers whenever they are on sale at Staples for $60. It is cheaper than buying a new catridge. Now I don't have to have a pile of Brother printers in my storage. I thought they were broken or something. THANKS!

Sincerely,
Your new fan!

Mike Kalmbach said...

Wonderful, thank you for posting this. Really saved my bacon when trying to print off some last-minute documents for an author signing. Much appreciated!

Anonymous said...

After I did this I got a message saying my computer had found new hardware and wanted to install software for BrotherBHL2-Maintenance. The printer was previously saved as Brother HL-2240 and that no longer works??

Anonymous said...

Thank you! I was about to start kicking my printer when I found this. Crisis averted.

Kellie Franklin said...

Thank you very much for posting these instructions! It worked exactly like you said! You saved me a lot of time and frustration! :)

Kila Morton said...

@Anonymous, Mike and Kelly I am SO GLAD I could help you! These printers are great and having them work perfectly. I'm glad I can help you enjoy your Brother printer!

Anonymous said...

So I guess I am the only one this didn't work for? My printer is still not working (now identified and brother bhl2-maintenance) and I see you only reply to positive comments???

Kila Morton said...

@Anonymous I reply to positive and negative comments, but you left a comment with no information! How can you expect help when no one knows what you did? List the steps you took AND what happened! Tell me something more than it didn't work!!! I am many, many things but I am not a mind reader. I repeat - I have NOT mastered the art of mind reading yet! So stop complaining and start typing Mr./Ms. ANONYMOUS!!!! Post EXACTLY what you did AND what happened and then I can help.

Tara Wilkins said...

THANK YOU SO VERY MUCH!!!!!

Kila Morton said...

@Tara - YES! Good to know it worked for you!

Anonymous said...

Pure genius! My mistake was taking my TN-450 toner cartridge out of one machine and putting it into another. VERY BAD MOVE. I read a variety of instructions on how to solve this problem, and ONLY your instructions worked! Nothing like having 400 copies on a 3000 copy cartridge and being told it's out of toner! Thank you, thank you, thank you. I'm not going to look into refilling them myself;-)

Regards,
Monique

Kila Morton said...

Hi Monique! Well alright! I'm so glad you were helped. Refilling is easy! When you do it for the first time, make sure you wear gloves! It is so easy that you are going to wonder why you didn't do it before!

inkjets rus said...

After so long i find found a post that help me in a true way thanks for a great post printer ink cartridge

Anonymous said...

Thank you so much. This solved my problem

Innah | Inkjet said...

I have a Brother printer and though I am satisfied with the print output that I get, I often get annoyed with problems on using the machine. Thank you so much for sharing this reset tip. This will really be a handy information in case I'll need it in the future.

Anonymous said...

thank you thank you !

Lasertek said...
This comment has been removed by the author.
Lasertek said...
This comment has been removed by the author.
Lasertek said...

Thank you for these clear instructions. Now I do not have to spend a fortune to refill my [url=http://www.tonerrefillstore.com]inkjet cartridge[/url] again.

faiza said...

Sorry to repost thing, but curious to know "how to refill the cartridge" is there a link with instructions.

Thank you for posting your article, I have it bookmarked :)

Jesse said...

Thanks so much for this blog post. This was incredibly helpful. My problem was that my actual ink cartridge said "low toner". And it is low... but I want to run it into the ground like I could on my old inkjet. I don't want to buy a new one when there's plenty more ink left for unimportant documents.

saramawis said...

Hi. I have the same problem as anonymous--that the maintenance thing is being searched and that it cannot be searched. It seems that I'm being required to reinstall my printer. I reinstalled it already, but it's still not working. It's on ready mode, but it's detected as online by the status monitor. What does it mean? Thanks.

Anonymous said...

Kia,

First, I would like to thank you for sharing this info. I wanted to ask you about the following. I have refilled the starter cartridge of my HL-2240 and reset the printer as you have indicated. The first few pages come out clear, however, now the printer leaves black marks all over the page. I realized that the sentences are being reprinted over and over on the page as the (drum or wherever part) rotates and print. Any suggestion or information you can provide on how to solve this problem would be greatly appreciated.

Thank you in advance,
Sean

Kila Morton said...

Hi saramawis! You have another issue. When you say the "maintenance thing", what does that mean? Are you having a computer issue? What type of computer are you using? Did the printer ever work for you? In your case, it isn't just the toner light that is blinking. If you tell me what OTHER issues you had and EXACTLY what you did before and after, I can likely help you with your printer.



@Sean, this is very simple to solve. You can do two things. One is likely going to give you a few good pages for a little bit and the other is going to be a long term remedy. First, you can take the printer cartridge out of the tray, shake it from side to side to distribute the toner, take a dry white paper towel and wipe the roller. Put the catridge back in. This is going to get you a few more clean pages. You can also wipe the roller with a paper towel that has isopropyl alcohol on it, but you need to let it dry completely before you put it back in. That is a short term solution. The SECOND solution is to get a new roller. They sell them on eBay for $14. I purchased one myself and replaced it. It was simple. That will get you working with clean sheets quickly!

Roselia@ALBImage.com said...

Before, refilling ink cartridges were so economical. Thanks to the new development, refilling is made easier by new feature of continuous ink system. I hope they’ll do something about the waste ink pad in the future.

Merri said...

I followed these steps and now my printer is stuck in maintenance mode! and wont register on my computer I tried to reload the printer and its not even seeing it :( any suggestions?

Merri said...

from what I seee you are confused by the bhl2 maintenance. I followed these steps to a T.. it even printed a test page. My computer told me it detected new hardware and is now calling my printer: bhl2 maintenance.. will not even detect it when I use the install disk provided with the printer

Kila Morton said...

@Merri, it sounds like your printer was having an issue other than just the toner. When you follow these steps, your printer does NOT print a test page. The toner light just goes out. I have updated this post with instructions on resetting your printer to the factory settings. That may or may not help you get started. You didn't list what your printer was displaying before you got started, but I would suggest that you reset the printer as outlined. After you reset, see what your printer is saying. If it is ONLY showing a toner light, then you should be able to follow the steps to get your printer to print. If not, you have another issue.

Merri said...

THANK YOU!!! You are AWESOME! that worked!

Kila Morton said...

@Merri - Perfect! I'm glad it worked for you! Now get on out there and get yourself some inexpensive toner so you never have to buy another cartridge again! :-)

MJ Moreland said...

Kila, I guess I'm not following. I have an HL-2240. Are you saying that in order to save money, and not have to buy expensive Brother toner, I can buy cheap compatible cartridges and pour the toner from it into the original starter cartridge? How do I do this? Why can't I just instal the compatible toner cartridge? Does the cheap compatible cartridge cause problems with the printer and cause a toner reset light to come on, or just refilling the cartridge cause the lights to come on? Why do I need the reset instructions? Please help! I would love to save money!

Kila Morton said...

Hi MJ. Thanks for stopping by!

Here is the deal.
Brother makes EXCELLENT printers.
They are cheap, efficient and hold up well. Brother would like us to ONLY use their cartridges.
However, the Brother toner cartridges for the printer can cost as much as a brand new printer!

For example, I purchased my HL-2240 new for about $40 on sale. The Brother cartridge for this printer is the TN-450. That cartridge costs about $60. Why would I spend $60 on ONE Brother Toner cartridge when I spent $40 on the printer?

When you run out of toner with the HL-2240, the toner light will come on and you won't be able to print anything. Sometimes the printer says you are out of toner even when you are actually not. How can you squeeze that last bit of toner out of the cartridge? This is where resetting and refilling come in.

First, the instructions in my post allow you to reset the printer so the toner light goes out and you can get the last little bit of toner out. Second, you can purchase a refill kit off of eBay or Amazon or the links to refill places on this page and refill the ink USING THE STARTER CARTRIDGE THE PRINTER CAME WITH! That means instead of spending $60 on a new Brother cartridge, you can spend $14 on refill toner and load the cartridge you have in the printer up with toner! YOU SAVE MONEY!

Refilling the cartridge is VERY simple. You need the toner, the cartridge and some gloves. Put the gloves on. On the side of the cartridge there is a plastic plug. Take it out. Well, you may have to pry it up, but don't damage it. It has to go back into the cartridge. Then, once you have it out, pour the toner into the cartridge. Put the plug back in. Shake the cartridge from side to side to distribute the toner. Put it back into the printer. The toner light will still blink. Follow the toner reset instructions listed above. Now you can print! You might have a few streaks on the first few sheets. If you do, just take the cartridge out of the printer, take a paper towel, wipe the print roller and put the cartridge back in. There you go!

You are officially a money saver!

Anonymous said...

Thank You and Thank you!! back printing instead of paying out more $$$$$ Danny

Bill Clark said...

This also works on my docuprint 203A. Excellent advice. Thanks.


Anonymous said...

You are AMAZING! My old school Brother was giving me the change toner and offline err. I ran throught the factory reset and Voila! Fixed. Bookmarked!!

Kelly Padua said...

You ROCK!! thank you so much :)

Bill Clark said...

This also works for docuprint203a machines running on linux, using brother 2060 driver.
Luvya and thanks

Kila Morton said...

Awesome Bill & Kelly!
I'm glad this information helped you!

Eva Smith said...
This comment has been removed by a blog administrator.
Anonymous said...

SIMPLY AMAZING !!
Thank you !

Lacy Brown said...

We really enjoyed and benefited from your article. Thanks and more power!
Keep sharing more data about it!!

To get Brother Printer Support, Please visit the link.

Thanks & Regards
Lacy Brown

Anonymous said...

OMG! I still can't even believe this.
Thanks a bunch!

Anonymous said...

Thank you very much for the information it was really helpful

Anonymous said...

You are an amazing person!

Eva Smith said...

Awesome blog.. Content that you created is very interesting and useful for me, I love it. may be useful for us all.. thanks Brother Printer Technical Support

Anonymous said...

Thank you SOOOOOO MUCH for posting the helpful and thorough steps to get my printer toner to last a little longer!!! I'll definitely try the refill too. :)

Dee

Merchant Adventurer said...

Lol

Hi Crazy DotNet,
you may have just saved our Brother printer going through the window!

Thanks

james scot said...

It is really informative and interesting also. Most people don't know that how to refill toner so this post is guide for those persons. thanks for sharing - Office Supplies Equipment

Robin Thomas said...

Here is Good stuff about brother toner.

Anonymous said...

I'm still having a problem. Whenever I try and print, the printer briefly recognizes that I have a document then immediately cancels. I tried your method and I still get that toner light even though my toner is fine. My printer just won't print. Any idea why my printer self cancels documents?

Anonymous said...

Many thanks for the information. I was on deadline when my Brother went dry. Slapped a new cartridge in but almost threw it out the window when it wouldn't see that a new toner case was installed. Made the deadline.

Anonymous said...

Amazing. I'm sure you've helped much more than all the people who stopped to say thank you!!!

John Chadwick said...

I have an HL-2170W with toner light on. Replaced toner cart with Ebay cheapie but toner light won't go off. I tried covering the plastic windows with electrical tape. I turned it off/on and did the 2-5 button tap trick, it resets, makes noise but the the Toner light comes back on.
I have hit the button 10 times to reset and then done the 2-5 trick again but NOTHING works!
No matter what I try, the toner light stays lit.
I'm officially out of ideas....

Anonymous said...

Can't thank you enough. Bought a refill kit with gear modification. After refilling and gear modification, I put the cartridge back in the machine and the Toner light is still on. That's when I decided to see if I can google for a solution. Viola! Found your post. Followed the instructions and the Toner light is OFF! You made my night! Once again, thanks a bunch for sharing.

Eva Smith said...

Awesome blog.. Content that you created is very interesting and useful for me, I love it. may be useful for us all.. thanks

Brother Printer Support - Call 1-888-897-5899 (Toll Free)

Anonymous said...

OMG! You're the best! Thanks! :)

Anonymous said...

THANK YOU VERY MUCH! You made my day :)

EB in NM said...

I got some "Premium Laser Toner Cartridge RB-TN450/420" from eBay and installed them in my HL-2270DW printer and after printing a few duplex sheets the printer stopped feeding paper. After looking at the copies, the toner appeared to not be completely fusing on the paper and the rollers in the printer had accumulated a lot of toner from the paper. Is there a difference in the quality of refill toner on the market? My theory is that the toner in these cartridges is "granier" than the OEM toner and doesn't completely fuse on the paper. Can you recommend a good toner supplier for refills?

Anonymous said...

You're wonderful! You saved my life! Well, just about. Sending you love!

John

Anonymous said...

Thanks a million!!

Stella Simepson said...

That is truly fantastic post,helped me lot.
If you know more about our reset software you need to check here for it.
waste ink reset

Thanks for sharing

Anonymous said...

Ti ringrazio tanto, ho semplificato la mia vita.
Saluti dall'Italia.

Thank you so much, I simplified my life.
Greetings from Italy.

Kila Morton said...

@John Chadwick - you said your printer was the 2170. This reset process is for the 2240. You might want to search for the reset process for YOUR printer. However, the steps you listed didn't follow the process I outlined EXACTLY. If you followed the process I outlined EXACTLY and it still didn't work for you, then the process must be different for YOUR printer and you can search around the web to find something that will work for the 2170. It shouldn't be hard to find.

@EB - there is a difference in the toner quality in some cases. However, you may need to take another step. Sometimes when you have issues with your roller, you can take a q tip dipped in 90% alcohol and run it along the roller to clean it. I have done this myself. I make no warranty on what happens if you do, but I can tell you with 100% certainty that I did that to clean the roller and things worked fine after some documents didn't print perfectly. I have also taken a paper towel with 90% alcohol and done the same thing. You also have a 2270DW - not the 2240. So do some searching beforehand to see if someone has worked on your printer and found out a solution to your problem.

Anonymous -
I'm SO glad it helped you!

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Anonymous said...

Thank you! Worked perfectly! I just replaced my cartridge and printer still wouldn't print. This took care of the issue. Thanks again.

Anonymous said...

Thank you so much!!!! I had the BHL2 maintenance issue and your reset option worked like a charm!

Anonymous said...

This worked quickly and perfectly! I can't thank you enough!! You're a lifesaver!

Anonymous said...

Thanks you so much! lifesaver!

Anonymous said...

You sir, are a God among men. Printers are a bane of mine. This whipped mine into action. Thank you for writing this!

Anonymous said...

I am very glad that we still have such of good people like you to help us. Thank you very very much. God bless you ...

Anonymous said...

You have just saved me a ton of money. Thank you! I was about to throw the thing out the window after months of trying everything!

Anonymous said...

Thank you! You have a gift from God! I'm so happy you're willing to help us dummies! :)

Lucy H. Anglin said...

Thank you! It worked just as you said. Not many services for free in life. You are a blessing!

Lucy H. Anglin said...

Thank you so much. It worked perfectly. Not many services are free in life. You are a blessing!

Kila Morton said...

@Anonymous - You called me a sir and said I was a god among men. I agree with the second part, but since I'm a woman, I can't agree with the first part! I forgive you though.

@Anonymous +
I love you guys and gals! I'm glad all of you could be helped!

@Lucy - I'm so glad you could be helped! It is so important to help each other on the web. It warms my heart when people can get what they need quickly and easily.

paper too small said...

Will printing documents when the paper is too small do any damage?
Sometimes the printed area in the document is wider or longer than the paper passing through. I hope it doesn't build up toner on the drum or rollers.

Angela Williams said...

Hello,
I followed the instructions for factory reset after refilling my cartridge for HL-2240, but my computer is still showing my printer as Brother BHL2-Maintenance and prompting us to install the drivers. We've deleted all versions of the printer, master reset the printer then followed the instructions to get rid of the toner light, and the issue remains. Windows computers, both my desktop and laptop. Ideas?
A. Williams

Kila Morton said...

Hi Angela! Look through my post and perform the BHL2 reset process with your printer plugged into your computer. That should remedy that situation. You are not going to be able to bypass the bhl 2 process by reinstalling drivers. You have hit the go button one too many times at some point to send the printer into maintenance mode. Don't worry. We can work together to get you working again!

Samuel Lok said...

Thanks so much for this tutorial! It worked great! The Toner LED on my Brother HL-2240d lit up while printing some 50 odd pages. I googled why, and Brother's website said my toner was end of life. What bullcrap! After following your tutorial, it's printing just fine. Shame on you Brother!

Kila Morton said...

Awesome! I'm glad you were helped! That is just great!

Googlemad said...

Oh my God..you are a genius. I am very grateful for all the efforts you put in to your blog. it is truly amazing. Keep up the good work buddy.

Mercyloveshealing said...

Certainly a great way to recycle a perfectly good printer after the next door neighbour dumped this on the street due to low toner alarm, so a really great tip, nothing quite like a bit of extra milage without directly impacting the environment due to unnecessary potential wastage.
Really helpful indeed.

anjilo1971 said...

Thanks Kila,
It worked perfect. I saved a copy of these steps for future reference. I will share this newly found knowledge with anyone else that needs it.

Kila Morton said...

Lol - I am a genius and so are you for coming to my blog :-)! I'm so glad I could help you! Enjoy!

Kila Morton said...

Awesome! Hopefully your next door neighbor needs to print something and you can show them how well their "trash" actually works and could have worked for them if they came to my blog! One person's trash is another person's treasure! Yeah!

Alex Gold said...

Thanks for this step by step guidelines. I ever get more useful information from your blog. Please share more technical points.
Brother Printer Support

Anonymous said...

Hello Kila,
After my Brother HL 2240D toner light came on, I refilled my starter Brother TN420 printer cartridge and reset the printer. The toner light came on again. I took out the printer cartridge, removed the cover over the cartridge gears to reset the page counter, put the cartridge and drum back into the printer, reset the printer, and tried to print. The toner light came on again. I then deleted the BRMaintence 2 image that showed up in my control panel and restarted my computer. The printer was shown as online and the green Ready light was on. I tried to print but the toner light came on again. Any suggestions?
Many thanks,
Joyce

Anonymous said...

Hello Kila,
In my earlier message I forgot to mention that your instructions #1 and #2 in your blog on my system have been blocked out. Could you provide those again.
Again, many thanks,
Joyce

Kila Morton said...

Hi @Anonymous -

You might be viewing things in an older browser. Try a different browser and see how things work out for you.
Thanks,
Kila

Emmy said...

May God bless you 100-fold Kila for all the advice!! I went to the Brother's website and tried almost EVERYTHING last night for almost 45 minutes. I followed your advice here it works in less then 5 minutes!! SOOOO happy!! Thank you! Thank you!
Emmy

Michael Rhodes said...

Funny how on the Brother site they don't even talk about reseting the printer when you reinstall the toner. Thank you so much.

Mike and Cindy-Lou

Brian said...

Thank you so much for the instructions. I owe you a beer for this one :-)

Anonymous said...

Hi Thanks very much ^^!

Anonymous said...

Thank you Thank you, I was so frustrated and this post made my day. You are awesome. Thanks for posting.

Anonymous said...

Thank You! Whoever you are. Thanks a lot.

Anonymous said...

This is awesome man, It really helped a lot.

Thank You

Aisha C said...

An hour and a half later, i found your blog and it stopped me from smashing my printer in the wall! Thank you!

CherryGirl said...

Nearly bucked it out the window. Thanks to your kind words and my slow reading, we did it!! Now I can print away!

Anonymous said...

You are a true scholar !

Anonymous said...

Another one, Happy for your placement..really I was ready to buy other brand new printer or original toner,but they are expensive....I use the second option of 9 steps....my printer now is in the battle..printing againg...! waooooh.! Thanks.

2D2Dspuma said...

It works!! Thanks a lot for sharing this with people. Great blog and great job, I will continue reading your blog. Thank you again!

Henry said...

Awesome!....What a great Easter present from you as my printer is back up in action. Thanks so much for the wonderful and helpful post

Anonymous said...

Excellent - Thanks for clear-cut instructions - Worked great, Didn't have go for refill, am sure it will work for 100 more prints!!

Laura said...

Thank you so much!!!!! I hate printers, they suck every time and it piss me off! I´m totally grateful with your sharing!!! Cheers!

Anonymous said...

Thank you so much!!! I had run out of toner and was NOT paying so much for another cartridge, so I went out and got toner, refilled it, and still had the toner light blinking. I went to google, searcged the problem and BAM, this was the first link. It worked perfectly!

Anonymous said...

Hello from London Kila.

Spent the entire day yesterday wrestling with my Brother HL 2130. No error lights on printer, but it will not print. The printer says the USB device (printer?) is not recognised - and it appears as 'offline' in the taskbar. Have tried lots of things (had the USB cable checked, re-installed driver, did a systems restore, unplugged, disconnected, re-booted etc etc). Someone suggested I do a factory re-set. 2 questions: 1) is a toner re-set the same thing as a general all purpose factory re-set? 2) how do I factory re-set my mode without creating more problems?! Have searched via google and Brother sites, but to no avail. Many thanks.

Woz

Anne said...

You are a God sent. Thank you.

Anonymous said...

Kila,
First off, thank you. You made this resolution simple and very quick. You and Mike's Technical Blog both got me through this very quickly and painlessly.

Rex Sinnott said...

Thank you - the process worked perfectly and fixed a very obscure problem.

bozonomous said...

you really saved me

I could have never guessed this

Anonymous said...

great thx!!!

damian said...

Thanks Kila!!! I thank you for your tips!! Your probably hottt too..call me baby

Ferron Bourdin said...

AH HA!! thank you so so much, tried everything else and nothing worked but this did! genius!

Anonymous said...

Awesome! Used this printer model for years without this valuable info!! Bought a new printer for home and had the toner light issue when I first took it out of the package - your solution fixed it perfectly. Thank you so much!!!

Anonymous said...

Awesome! Used this printer model for years without this valuable info!! Bought a new printer for home and had the toner light issue when I first took it out of the package - your solution fixed it perfectly. Thank you so much!!!

Anonymous said...

very useful:)Thank u so much.

Anonymous said...

the toner cartridge has a plastic guard covering it so I can't get at it. any re: this?

Anonymous said...

the plastic guard covers the hole where the toner would go.

johnson dell said...

For Brother Printer Tech Support Contact us 1-800-935-0537
http://global-printer-support.net/

Johnny said...

My "Ready" light is on, but the printer is not printing. I tried doing the steps listed, but to no avail. Is there anything else I could do? Thank you

Navi said...

i have brother HL-2240D... it was on error state i just did reset as u explained now my ready light is on ... but still i am not able to print anything .... when i click on pronter icon it status is: its is in an error state
can you please help me bother? i would really appreciate your help
Also can you please send me the link from where i can buy my Brother- HL2240d refill

Anonymous said...

thanks! you rock! This worked perfectly.

Jacktr said...

Greetings: Hope you can help. I just purchased the 2240. One of the main things I need is to make simple copies. IE: want to make a copy of my drivers license. I assumed I could just copy or scan on this machine, but alas, I see now, I think, that I can not do that. Am I wrong? Thanks in advance if you see that I missed something.

Jack

Jack.tracey@gmail.com

Anonymous said...

Thanks!!!

Anonymous said...

YOU ARE SERIOUSLY A LIFE SAVER! I have been struggling trying to get this dang toner light to turn off!!! I am so happy to see the green Ready button. Aahhh. I should have searched online earlier instead of resorting to the Brother Troubleshooting! Replace Toner my butt! Haha. It is a brand new one sheesh! THANK YOU SO MUCH FOR POSTING THIS! :)

Anonymous said...

YOU ARE A FRICKING LIFE SAVER THANK YOU

Anonymous said...

Thanks so much for this post. I have seen other articles will tell you how to clear it but then your printer is stuck in maintenance mode. Your directions are great because it tells you how to clear that. AWESOME!! :)

Anonymous said...

Thank you so much! :D:D

Anonymous said...

Thanks so much for your help.

You're a good person.

sampangi said...

Hi sir i have brother dcp 7055 printer and i purchased TN-2060 TONER, first time printing quality good but after refilling two times the printing quality is very poor, i observed that the black powder is not forming on the toner end roller and opened it but the toner is full

i observed same problem in Tn-2260 toner

the problem is solved with new toners

What should i do New type toners are not working after refilling 2 times are 3 times

sampangi said...

Hi sir i have brother dcp 7055 printer and i purchased TN-2060 TONER, first time printing quality good but after refilling two times the printing quality is very poor, i observed that the black powder is not forming on the toner end roller and opened it but the toner is full

i observed same problem in Tn-2260 toner

the problem is solved with new toners

What should i do New type toners are not working after refilling 2 times are 3 times

sampangi said...

Hi sir i have brother dcp 7055 printer and i purchased TN-2060 TONER, first time printing quality good but after refilling two times the printing quality is very poor, i observed that the black powder is not forming on the toner end roller and opened it but the toner is full

i observed same problem in Tn-2260 toner

the problem is solved with new toners

What should i do New type toners are not working after refilling 2 times are 3 times

sampangi said...

Hi sir i have brother dcp 7055 printer and i purchased TN-2060 TONER, first time printing quality good but after refilling two times the printing quality is very poor, i observed that the black powder is not forming on the toner end roller and opened it but the toner is full

i observed same problem in Tn-2260 toner

the problem is solved with new toners

What should i do New type toners are not working after refilling 2 times are 3 times

sampangi said...

Hi sir i have brother dcp 7055 printer and i purchased TN-2060 TONER, first time printing quality good but after refilling two times the printing quality is very poor, i observed that the black powder is not forming on the toner end roller and opened it but the toner is full

i observed same problem in Tn-2260 toner

the problem is solved with new toners

What should i do New type toners are not working after refilling 2 times are 3 times

Berenice S. Petty said...

I find the article very much informative. Thanks for sharing it with us. Hope to see many other similar articles. For instant tech support, a user can call at 1-866-503-0561 and get instant solution for their problem.
https://www.smartsnake.net/brother-printer-support

Anonymous said...

Thank you so much for the post, It helped me with a new cartridge. I thought I needed a new printer. Thanks again for helping

Jonah said...

THANK YOU THANK YOU THANK YOU!

George said...

Thanks for posting these instructions. I followed them, and they worked.