Printer companies want to make money. There is nothing wrong with that. I think ALL of us want to make money. However, there is a problem when a printer company is trying to take YOUR money when you don't want to part with it. Brother makes excellent small office laser printers. They make other larger office printers, but their small office laser printers are extremely easy to maintain and they last a very long time. The one issue they have is that Brother cartridges are ridiculously expensive. I say they are ridiculously expensive because, in my case, they cost more than I paid for the printer! I REFUSE to buy a cartridge that cost more than I paid for the printer! The only problem is that if you refill the toner cartridge that came with the printer (which you can do forever by the way - without replacing any gears or anything crazy like that), the toner light will stay on and you still won't be able to print. Well I have a solution for that!
I am going to show you how to reset your Brother HL-2240 when the toner light comes on. This will allow you to use generic toner cartridges without jumping through crazy hoops and it will allow you to simply refill the Brother cartridge your printer came with over and over again. You don't need reset gear that some companies sell and you CERTAINLY DO NOT need to buy expensive cartridges that Brother sells. I love Brother, but I don't love spending more than the cost of the printer when I need more toner. That is money better spent at the shoe store :-).
I am going to show you how to reset your Brother HL-2240 when the toner light comes on. This will allow you to use generic toner cartridges without jumping through crazy hoops and it will allow you to simply refill the Brother cartridge your printer came with over and over again. You don't need reset gear that some companies sell and you CERTAINLY DO NOT need to buy expensive cartridges that Brother sells. I love Brother, but I don't love spending more than the cost of the printer when I need more toner. That is money better spent at the shoe store :-).
If you need toner refills, click on one of the links in the sidebar to find what you are looking for.
Here we go. Here is how you reset the toner light on your Brother HL 2240:
1. Turn your Brother HL-2240 off
2. Open the front cover of the printer
3. Press and hold Go and turn power on. Do not let the button go.
4. When all 3 lights light up, release the Go button.
5. Press the Go button twice (You will see the Ready light blink green every time you press the Go button)
6. All of the lights will light up
7. With all of the lights on, press and release the Go button 5 times (You will see the Ready light blink green every time you press the Go button)
8. The Error light will start blinking (Don't be alarmed. This is expected.)
9. Close door and wait. The printer will cycle through and make the sound it makes when you initially cut it on. After that sound stops, your green Ready light will be on and solid.
10. You are now ready to print.
So there you go! Support the Brother corporation because they make fantastic printers! Go out and purchase a Brother HL-2240 printer - they are great -, BUT keep your hard earned money in your pocket when it comes to refilling your toner. Buy your toner off of eBay and refill the Brother cartridge that came with the printer. You will save yourself a TON of money over the long haul.
UPDATE - 7/3/2013 - BHL2 MAINTENANCE MODE
If you are having an issue in addition to the Toner reset problem, have mistakenly placed your printer into maintenance mode by pressing the Go button an incorrect number of times or you are encountering another problem, you can try resetting the printer to the factory default settings.
To perform a factory reset on your Brother HL-2240, you can follow these instructions:
- Check that the front cover of the printer is closed.
- Turn OFF the power switch on the right side of the printer.
- Press and hold the GO button, and keep holding it down, as you turn on the power switch.
- Keep the GO button pressed down until all the LEDs light up and the Ready LED turns off. Release the GO button. Make sure that all the LEDs turn off.
- Press the GO button 10 times. The Ready LED will flash while the printer is reset. After the printer is reset the Ready LED will be lit.
Smooches,
Kila Morton
Problem:
The toner light on your Brother HL-2240 is on.
You need to reset your Brother HL-2240.
Solution:
Follow the steps listed above.
Seeing the BHL2 Maintenance Mode message?
Reset your printer using the steps outlined above and THEN follow the instructions to reset your toner cartridge.
226 comments:
1 – 200 of 226 Newer› Newest»THANK YOU SOOOO MUCH!!!! JEEZ -- I JUST SPENT $$$ ON THE HIGH VOLUME BROTHER PRINTER CARTRIDGE AND IT WOULDN'T PRINT. THIS SOLUTION SOLVED MY PROBLEM! LOVE THE MACHINE. HATE THE INK SITUATION.
I am SO GLAD this helped you get on with life! ENJOY!
Thanks for posting this. The reset procedure worked perfectly. I am now able to print with my newly installed high capacity cartridge. Until I saw your post, I was concerned that I had just wasted money purchasing the replacement cartridge.
Thank you SO MUCH! I was in the middle of printing a very important document for filing in court tomorrow and I got that pesky toner light. Searched for an hour before I stumbled upon your site! YOU ROCK!
AWESOME! I'm so happy to see people being helped! YEAH! That is just AWESOME!
a perfect tutorial. I'm very glad to find this post.Which model of Brother printer is best for Discount card printing?
@Sweet Fairy and Nadia, I would suggest that you print on paper cards and then laminate them. Glad you were able to be helped with this post!
OMG! This worked!! Thank you so much. You've saved us so much money, time and hassle. Our toner light was solid on and when I called Brother; they told us that they can't tell us how to reset it until we buy an actual Brother Toner. THANK YOU SO MUCH!
There are many problems with the Internet but it is a thing of beauty with folks pool their greatest resource(knowledge)to help another.
Will this procedure also work with an unmodified (no flag gear) HL-2240 starter cartridge?
Robert thanks for viewing this article. It absolutely will work with the starter cartridge. I still use my starter. I just refill it with toner, do this process and print!
Kila,
More thanks to you. I have ordered toner and look forward following your procedure. Good Day and God Bless
I received my toner and filled the starter cartridge. Following your procedure was on the easiest process I’ve ever had to do and the best part “IT WORKED”.
I took and chance and purchased this printer at a thrift store for under $15 including taxes. I printed over 200 pages using what was left in the starter cartridge and purchase new toner on ebay for under $5. This HL-2240 printer will replaced my canon LBP-430 I purchased almost 20 years ago at a price of $399; $20 is not bad for a mono laser that I now use on my home network that can be access by all computers.
With this, I can solve my big problem on my printer. Thank you for making a guide on how to reset brother toner after refill.
@Robert and @Celine I am SO GLAD you were able to get your printer working! I just LOVE it! Robert you got a real deal there! Now you have a functional printer and you never have to worry about buying another cartridge again! Don't you just love that?
Thanks! just wanted to let you know it was appreciated
We have 2 of these printers! Thanx so much for the info! Does anyone know how to refill the starter TN cartridges?
@Tops In Stone Inc I'm glad you could be helped. It is VERY easy to refill the starter toner cartridge. I think I might need to do a tutorial on that. All you do is pop off the plastic plug on the side, pour the toner in and put the plug back in. Be gentle with the plug so you don't damage it.
Thank you so much Kila!
Thank you so much! How did you figure this out? You are so smart! I have been snatching up a couple of Brother HL-2240 printers whenever they are on sale at Staples for $60. It is cheaper than buying a new catridge. Now I don't have to have a pile of Brother printers in my storage. I thought they were broken or something. THANKS!
Sincerely,
Your new fan!
Wonderful, thank you for posting this. Really saved my bacon when trying to print off some last-minute documents for an author signing. Much appreciated!
After I did this I got a message saying my computer had found new hardware and wanted to install software for BrotherBHL2-Maintenance. The printer was previously saved as Brother HL-2240 and that no longer works??
Thank you! I was about to start kicking my printer when I found this. Crisis averted.
Thank you very much for posting these instructions! It worked exactly like you said! You saved me a lot of time and frustration! :)
@Anonymous, Mike and Kelly I am SO GLAD I could help you! These printers are great and having them work perfectly. I'm glad I can help you enjoy your Brother printer!
So I guess I am the only one this didn't work for? My printer is still not working (now identified and brother bhl2-maintenance) and I see you only reply to positive comments???
@Anonymous I reply to positive and negative comments, but you left a comment with no information! How can you expect help when no one knows what you did? List the steps you took AND what happened! Tell me something more than it didn't work!!! I am many, many things but I am not a mind reader. I repeat - I have NOT mastered the art of mind reading yet! So stop complaining and start typing Mr./Ms. ANONYMOUS!!!! Post EXACTLY what you did AND what happened and then I can help.
THANK YOU SO VERY MUCH!!!!!
@Tara - YES! Good to know it worked for you!
Pure genius! My mistake was taking my TN-450 toner cartridge out of one machine and putting it into another. VERY BAD MOVE. I read a variety of instructions on how to solve this problem, and ONLY your instructions worked! Nothing like having 400 copies on a 3000 copy cartridge and being told it's out of toner! Thank you, thank you, thank you. I'm not going to look into refilling them myself;-)
Regards,
Monique
Hi Monique! Well alright! I'm so glad you were helped. Refilling is easy! When you do it for the first time, make sure you wear gloves! It is so easy that you are going to wonder why you didn't do it before!
After so long i find found a post that help me in a true way thanks for a great post printer ink cartridge
Thank you so much. This solved my problem
I have a Brother printer and though I am satisfied with the print output that I get, I often get annoyed with problems on using the machine. Thank you so much for sharing this reset tip. This will really be a handy information in case I'll need it in the future.
thank you thank you !
Thank you for these clear instructions. Now I do not have to spend a fortune to refill my [url=http://www.tonerrefillstore.com]inkjet cartridge[/url] again.
Sorry to repost thing, but curious to know "how to refill the cartridge" is there a link with instructions.
Thank you for posting your article, I have it bookmarked :)
Thanks so much for this blog post. This was incredibly helpful. My problem was that my actual ink cartridge said "low toner". And it is low... but I want to run it into the ground like I could on my old inkjet. I don't want to buy a new one when there's plenty more ink left for unimportant documents.
Hi. I have the same problem as anonymous--that the maintenance thing is being searched and that it cannot be searched. It seems that I'm being required to reinstall my printer. I reinstalled it already, but it's still not working. It's on ready mode, but it's detected as online by the status monitor. What does it mean? Thanks.
Kia,
First, I would like to thank you for sharing this info. I wanted to ask you about the following. I have refilled the starter cartridge of my HL-2240 and reset the printer as you have indicated. The first few pages come out clear, however, now the printer leaves black marks all over the page. I realized that the sentences are being reprinted over and over on the page as the (drum or wherever part) rotates and print. Any suggestion or information you can provide on how to solve this problem would be greatly appreciated.
Thank you in advance,
Sean
Hi saramawis! You have another issue. When you say the "maintenance thing", what does that mean? Are you having a computer issue? What type of computer are you using? Did the printer ever work for you? In your case, it isn't just the toner light that is blinking. If you tell me what OTHER issues you had and EXACTLY what you did before and after, I can likely help you with your printer.
@Sean, this is very simple to solve. You can do two things. One is likely going to give you a few good pages for a little bit and the other is going to be a long term remedy. First, you can take the printer cartridge out of the tray, shake it from side to side to distribute the toner, take a dry white paper towel and wipe the roller. Put the catridge back in. This is going to get you a few more clean pages. You can also wipe the roller with a paper towel that has isopropyl alcohol on it, but you need to let it dry completely before you put it back in. That is a short term solution. The SECOND solution is to get a new roller. They sell them on eBay for $14. I purchased one myself and replaced it. It was simple. That will get you working with clean sheets quickly!
Before, refilling ink cartridges were so economical. Thanks to the new development, refilling is made easier by new feature of continuous ink system. I hope they’ll do something about the waste ink pad in the future.
I followed these steps and now my printer is stuck in maintenance mode! and wont register on my computer I tried to reload the printer and its not even seeing it :( any suggestions?
from what I seee you are confused by the bhl2 maintenance. I followed these steps to a T.. it even printed a test page. My computer told me it detected new hardware and is now calling my printer: bhl2 maintenance.. will not even detect it when I use the install disk provided with the printer
@Merri, it sounds like your printer was having an issue other than just the toner. When you follow these steps, your printer does NOT print a test page. The toner light just goes out. I have updated this post with instructions on resetting your printer to the factory settings. That may or may not help you get started. You didn't list what your printer was displaying before you got started, but I would suggest that you reset the printer as outlined. After you reset, see what your printer is saying. If it is ONLY showing a toner light, then you should be able to follow the steps to get your printer to print. If not, you have another issue.
THANK YOU!!! You are AWESOME! that worked!
@Merri - Perfect! I'm glad it worked for you! Now get on out there and get yourself some inexpensive toner so you never have to buy another cartridge again! :-)
Kila, I guess I'm not following. I have an HL-2240. Are you saying that in order to save money, and not have to buy expensive Brother toner, I can buy cheap compatible cartridges and pour the toner from it into the original starter cartridge? How do I do this? Why can't I just instal the compatible toner cartridge? Does the cheap compatible cartridge cause problems with the printer and cause a toner reset light to come on, or just refilling the cartridge cause the lights to come on? Why do I need the reset instructions? Please help! I would love to save money!
Hi MJ. Thanks for stopping by!
Here is the deal.
Brother makes EXCELLENT printers.
They are cheap, efficient and hold up well. Brother would like us to ONLY use their cartridges.
However, the Brother toner cartridges for the printer can cost as much as a brand new printer!
For example, I purchased my HL-2240 new for about $40 on sale. The Brother cartridge for this printer is the TN-450. That cartridge costs about $60. Why would I spend $60 on ONE Brother Toner cartridge when I spent $40 on the printer?
When you run out of toner with the HL-2240, the toner light will come on and you won't be able to print anything. Sometimes the printer says you are out of toner even when you are actually not. How can you squeeze that last bit of toner out of the cartridge? This is where resetting and refilling come in.
First, the instructions in my post allow you to reset the printer so the toner light goes out and you can get the last little bit of toner out. Second, you can purchase a refill kit off of eBay or Amazon or the links to refill places on this page and refill the ink USING THE STARTER CARTRIDGE THE PRINTER CAME WITH! That means instead of spending $60 on a new Brother cartridge, you can spend $14 on refill toner and load the cartridge you have in the printer up with toner! YOU SAVE MONEY!
Refilling the cartridge is VERY simple. You need the toner, the cartridge and some gloves. Put the gloves on. On the side of the cartridge there is a plastic plug. Take it out. Well, you may have to pry it up, but don't damage it. It has to go back into the cartridge. Then, once you have it out, pour the toner into the cartridge. Put the plug back in. Shake the cartridge from side to side to distribute the toner. Put it back into the printer. The toner light will still blink. Follow the toner reset instructions listed above. Now you can print! You might have a few streaks on the first few sheets. If you do, just take the cartridge out of the printer, take a paper towel, wipe the print roller and put the cartridge back in. There you go!
You are officially a money saver!
Thank You and Thank you!! back printing instead of paying out more $$$$$ Danny
This also works on my docuprint 203A. Excellent advice. Thanks.
You are AMAZING! My old school Brother was giving me the change toner and offline err. I ran throught the factory reset and Voila! Fixed. Bookmarked!!
You ROCK!! thank you so much :)
This also works for docuprint203a machines running on linux, using brother 2060 driver.
Luvya and thanks
Awesome Bill & Kelly!
I'm glad this information helped you!
SIMPLY AMAZING !!
Thank you !
We really enjoyed and benefited from your article. Thanks and more power!
Keep sharing more data about it!!
To get Brother Printer Support, Please visit the link.
Thanks & Regards
Lacy Brown
OMG! I still can't even believe this.
Thanks a bunch!
Thank you very much for the information it was really helpful
You are an amazing person!
Awesome blog.. Content that you created is very interesting and useful for me, I love it. may be useful for us all.. thanks Brother Printer Technical Support
Thank you SOOOOOO MUCH for posting the helpful and thorough steps to get my printer toner to last a little longer!!! I'll definitely try the refill too. :)
Dee
Lol
Hi Crazy DotNet,
you may have just saved our Brother printer going through the window!
Thanks
It is really informative and interesting also. Most people don't know that how to refill toner so this post is guide for those persons. thanks for sharing - Office Supplies Equipment
Here is Good stuff about brother toner.
I'm still having a problem. Whenever I try and print, the printer briefly recognizes that I have a document then immediately cancels. I tried your method and I still get that toner light even though my toner is fine. My printer just won't print. Any idea why my printer self cancels documents?
Many thanks for the information. I was on deadline when my Brother went dry. Slapped a new cartridge in but almost threw it out the window when it wouldn't see that a new toner case was installed. Made the deadline.
Amazing. I'm sure you've helped much more than all the people who stopped to say thank you!!!
I have an HL-2170W with toner light on. Replaced toner cart with Ebay cheapie but toner light won't go off. I tried covering the plastic windows with electrical tape. I turned it off/on and did the 2-5 button tap trick, it resets, makes noise but the the Toner light comes back on.
I have hit the button 10 times to reset and then done the 2-5 trick again but NOTHING works!
No matter what I try, the toner light stays lit.
I'm officially out of ideas....
Can't thank you enough. Bought a refill kit with gear modification. After refilling and gear modification, I put the cartridge back in the machine and the Toner light is still on. That's when I decided to see if I can google for a solution. Viola! Found your post. Followed the instructions and the Toner light is OFF! You made my night! Once again, thanks a bunch for sharing.
Awesome blog.. Content that you created is very interesting and useful for me, I love it. may be useful for us all.. thanks
Brother Printer Support - Call 1-888-897-5899 (Toll Free)
OMG! You're the best! Thanks! :)
THANK YOU VERY MUCH! You made my day :)
I got some "Premium Laser Toner Cartridge RB-TN450/420" from eBay and installed them in my HL-2270DW printer and after printing a few duplex sheets the printer stopped feeding paper. After looking at the copies, the toner appeared to not be completely fusing on the paper and the rollers in the printer had accumulated a lot of toner from the paper. Is there a difference in the quality of refill toner on the market? My theory is that the toner in these cartridges is "granier" than the OEM toner and doesn't completely fuse on the paper. Can you recommend a good toner supplier for refills?
You're wonderful! You saved my life! Well, just about. Sending you love!
John
Thanks a million!!
That is truly fantastic post,helped me lot.
If you know more about our reset software you need to check here for it.
waste ink reset
Thanks for sharing
Ti ringrazio tanto, ho semplificato la mia vita.
Saluti dall'Italia.
Thank you so much, I simplified my life.
Greetings from Italy.
@John Chadwick - you said your printer was the 2170. This reset process is for the 2240. You might want to search for the reset process for YOUR printer. However, the steps you listed didn't follow the process I outlined EXACTLY. If you followed the process I outlined EXACTLY and it still didn't work for you, then the process must be different for YOUR printer and you can search around the web to find something that will work for the 2170. It shouldn't be hard to find.
@EB - there is a difference in the toner quality in some cases. However, you may need to take another step. Sometimes when you have issues with your roller, you can take a q tip dipped in 90% alcohol and run it along the roller to clean it. I have done this myself. I make no warranty on what happens if you do, but I can tell you with 100% certainty that I did that to clean the roller and things worked fine after some documents didn't print perfectly. I have also taken a paper towel with 90% alcohol and done the same thing. You also have a 2270DW - not the 2240. So do some searching beforehand to see if someone has worked on your printer and found out a solution to your problem.
Anonymous -
I'm SO glad it helped you!
Thank you! Worked perfectly! I just replaced my cartridge and printer still wouldn't print. This took care of the issue. Thanks again.
Thank you so much!!!! I had the BHL2 maintenance issue and your reset option worked like a charm!
This worked quickly and perfectly! I can't thank you enough!! You're a lifesaver!
Thanks you so much! lifesaver!
You sir, are a God among men. Printers are a bane of mine. This whipped mine into action. Thank you for writing this!
I am very glad that we still have such of good people like you to help us. Thank you very very much. God bless you ...
You have just saved me a ton of money. Thank you! I was about to throw the thing out the window after months of trying everything!
Thank you! You have a gift from God! I'm so happy you're willing to help us dummies! :)
Thank you! It worked just as you said. Not many services for free in life. You are a blessing!
Thank you so much. It worked perfectly. Not many services are free in life. You are a blessing!
@Anonymous - You called me a sir and said I was a god among men. I agree with the second part, but since I'm a woman, I can't agree with the first part! I forgive you though.
@Anonymous +
I love you guys and gals! I'm glad all of you could be helped!
@Lucy - I'm so glad you could be helped! It is so important to help each other on the web. It warms my heart when people can get what they need quickly and easily.
Will printing documents when the paper is too small do any damage?
Sometimes the printed area in the document is wider or longer than the paper passing through. I hope it doesn't build up toner on the drum or rollers.
Hello,
I followed the instructions for factory reset after refilling my cartridge for HL-2240, but my computer is still showing my printer as Brother BHL2-Maintenance and prompting us to install the drivers. We've deleted all versions of the printer, master reset the printer then followed the instructions to get rid of the toner light, and the issue remains. Windows computers, both my desktop and laptop. Ideas?
A. Williams
Hi Angela! Look through my post and perform the BHL2 reset process with your printer plugged into your computer. That should remedy that situation. You are not going to be able to bypass the bhl 2 process by reinstalling drivers. You have hit the go button one too many times at some point to send the printer into maintenance mode. Don't worry. We can work together to get you working again!
Thanks so much for this tutorial! It worked great! The Toner LED on my Brother HL-2240d lit up while printing some 50 odd pages. I googled why, and Brother's website said my toner was end of life. What bullcrap! After following your tutorial, it's printing just fine. Shame on you Brother!
Awesome! I'm glad you were helped! That is just great!
Oh my God..you are a genius. I am very grateful for all the efforts you put in to your blog. it is truly amazing. Keep up the good work buddy.
Certainly a great way to recycle a perfectly good printer after the next door neighbour dumped this on the street due to low toner alarm, so a really great tip, nothing quite like a bit of extra milage without directly impacting the environment due to unnecessary potential wastage.
Really helpful indeed.
Thanks Kila,
It worked perfect. I saved a copy of these steps for future reference. I will share this newly found knowledge with anyone else that needs it.
Lol - I am a genius and so are you for coming to my blog :-)! I'm so glad I could help you! Enjoy!
Awesome! Hopefully your next door neighbor needs to print something and you can show them how well their "trash" actually works and could have worked for them if they came to my blog! One person's trash is another person's treasure! Yeah!
Thanks for this step by step guidelines. I ever get more useful information from your blog. Please share more technical points.
Brother Printer Support
Hello Kila,
After my Brother HL 2240D toner light came on, I refilled my starter Brother TN420 printer cartridge and reset the printer. The toner light came on again. I took out the printer cartridge, removed the cover over the cartridge gears to reset the page counter, put the cartridge and drum back into the printer, reset the printer, and tried to print. The toner light came on again. I then deleted the BRMaintence 2 image that showed up in my control panel and restarted my computer. The printer was shown as online and the green Ready light was on. I tried to print but the toner light came on again. Any suggestions?
Many thanks,
Joyce
Hello Kila,
In my earlier message I forgot to mention that your instructions #1 and #2 in your blog on my system have been blocked out. Could you provide those again.
Again, many thanks,
Joyce
Hi @Anonymous -
You might be viewing things in an older browser. Try a different browser and see how things work out for you.
Thanks,
Kila
May God bless you 100-fold Kila for all the advice!! I went to the Brother's website and tried almost EVERYTHING last night for almost 45 minutes. I followed your advice here it works in less then 5 minutes!! SOOOO happy!! Thank you! Thank you!
Emmy
Funny how on the Brother site they don't even talk about reseting the printer when you reinstall the toner. Thank you so much.
Mike and Cindy-Lou
Thank you so much for the instructions. I owe you a beer for this one :-)
Hi Thanks very much ^^!
Thank you Thank you, I was so frustrated and this post made my day. You are awesome. Thanks for posting.
Thank You! Whoever you are. Thanks a lot.
This is awesome man, It really helped a lot.
Thank You
An hour and a half later, i found your blog and it stopped me from smashing my printer in the wall! Thank you!
Nearly bucked it out the window. Thanks to your kind words and my slow reading, we did it!! Now I can print away!
You are a true scholar !
Another one, Happy for your placement..really I was ready to buy other brand new printer or original toner,but they are expensive....I use the second option of 9 steps....my printer now is in the battle..printing againg...! waooooh.! Thanks.
It works!! Thanks a lot for sharing this with people. Great blog and great job, I will continue reading your blog. Thank you again!
Awesome!....What a great Easter present from you as my printer is back up in action. Thanks so much for the wonderful and helpful post
Excellent - Thanks for clear-cut instructions - Worked great, Didn't have go for refill, am sure it will work for 100 more prints!!
Thank you so much!!!!! I hate printers, they suck every time and it piss me off! I´m totally grateful with your sharing!!! Cheers!
Thank you so much!!! I had run out of toner and was NOT paying so much for another cartridge, so I went out and got toner, refilled it, and still had the toner light blinking. I went to google, searcged the problem and BAM, this was the first link. It worked perfectly!
Hello from London Kila.
Spent the entire day yesterday wrestling with my Brother HL 2130. No error lights on printer, but it will not print. The printer says the USB device (printer?) is not recognised - and it appears as 'offline' in the taskbar. Have tried lots of things (had the USB cable checked, re-installed driver, did a systems restore, unplugged, disconnected, re-booted etc etc). Someone suggested I do a factory re-set. 2 questions: 1) is a toner re-set the same thing as a general all purpose factory re-set? 2) how do I factory re-set my mode without creating more problems?! Have searched via google and Brother sites, but to no avail. Many thanks.
Woz
You are a God sent. Thank you.
Kila,
First off, thank you. You made this resolution simple and very quick. You and Mike's Technical Blog both got me through this very quickly and painlessly.
Thank you - the process worked perfectly and fixed a very obscure problem.
you really saved me
I could have never guessed this
great thx!!!
Thanks Kila!!! I thank you for your tips!! Your probably hottt too..call me baby
AH HA!! thank you so so much, tried everything else and nothing worked but this did! genius!
Awesome! Used this printer model for years without this valuable info!! Bought a new printer for home and had the toner light issue when I first took it out of the package - your solution fixed it perfectly. Thank you so much!!!
Awesome! Used this printer model for years without this valuable info!! Bought a new printer for home and had the toner light issue when I first took it out of the package - your solution fixed it perfectly. Thank you so much!!!
very useful:)Thank u so much.
the toner cartridge has a plastic guard covering it so I can't get at it. any re: this?
the plastic guard covers the hole where the toner would go.
My "Ready" light is on, but the printer is not printing. I tried doing the steps listed, but to no avail. Is there anything else I could do? Thank you
i have brother HL-2240D... it was on error state i just did reset as u explained now my ready light is on ... but still i am not able to print anything .... when i click on pronter icon it status is: its is in an error state
can you please help me bother? i would really appreciate your help
Also can you please send me the link from where i can buy my Brother- HL2240d refill
thanks! you rock! This worked perfectly.
Greetings: Hope you can help. I just purchased the 2240. One of the main things I need is to make simple copies. IE: want to make a copy of my drivers license. I assumed I could just copy or scan on this machine, but alas, I see now, I think, that I can not do that. Am I wrong? Thanks in advance if you see that I missed something.
Jack
Jack.tracey@gmail.com
Thanks!!!
YOU ARE SERIOUSLY A LIFE SAVER! I have been struggling trying to get this dang toner light to turn off!!! I am so happy to see the green Ready button. Aahhh. I should have searched online earlier instead of resorting to the Brother Troubleshooting! Replace Toner my butt! Haha. It is a brand new one sheesh! THANK YOU SO MUCH FOR POSTING THIS! :)
YOU ARE A FRICKING LIFE SAVER THANK YOU
Thanks so much for this post. I have seen other articles will tell you how to clear it but then your printer is stuck in maintenance mode. Your directions are great because it tells you how to clear that. AWESOME!! :)
Thank you so much! :D:D
Thanks so much for your help.
You're a good person.
Hi sir i have brother dcp 7055 printer and i purchased TN-2060 TONER, first time printing quality good but after refilling two times the printing quality is very poor, i observed that the black powder is not forming on the toner end roller and opened it but the toner is full
i observed same problem in Tn-2260 toner
the problem is solved with new toners
What should i do New type toners are not working after refilling 2 times are 3 times
Hi sir i have brother dcp 7055 printer and i purchased TN-2060 TONER, first time printing quality good but after refilling two times the printing quality is very poor, i observed that the black powder is not forming on the toner end roller and opened it but the toner is full
i observed same problem in Tn-2260 toner
the problem is solved with new toners
What should i do New type toners are not working after refilling 2 times are 3 times
Thank you so much for the post, It helped me with a new cartridge. I thought I needed a new printer. Thanks again for helping
THANK YOU THANK YOU THANK YOU!
Thanks for posting these instructions. I followed them, and they worked.
No one can enjoy the best productivity of any printer until or unless they use quality Ink and Toner Cartridges from the branded shops and well known shops
Great post and very helpful. You may want to check out inkjetpal.com for high quality toner cartridges. They sell discounted prices of laser toner cartridges for brother brother printers
Thank you so much for posting this. Sometimes we get the toner light even though we're using Brother toner and it's not anywhere near empty. This process does the trick.
Thank you very much for your information. It worked like you said and my Brother printer is not telling me that my toner is low because of OEM compatible cartridge. You are what makes the internet such a great resource.
Thanks for sharing the blog it is very important and interesting topic in which peoples are receiving great information and very helpful.
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THANK YOU Crazy DotNet Woman! Worked like a charm... are you single??!! just kidding.
Howdy! I just want to give an enormous thumbs up for the great info you’ve here on this post. I can be coming again to your weblog for extra soon.
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Dear Kila, many thanks for your fantastic help. I was already thinking that my printer was probably damaged when I came across with your page.Thank God there still are life saviours like you always ready to help others. Thank you very much!!!
You have done a great job. I will definitely dig it and personally recommend to my friends. I am confident they will be benefited from this site. Where to find cheap printer ink
Thank you!!! I send you a kiss ;-)
I write from Germany - I like the 2240 too!
Thank you so much for the concise, no nonsense advice. Identified my issue (mistakenly put into maintenance mode) and advised me how to rectify it clearly and with no messing around. Your assistance was invaluable today. THANK YOU.
Thank you, savior. I am a cancer researcher at UTEP with a grant due tomorrow and the darn toner light came on, and there was no budging it. Your recipe saved me. thanks!
Thank you!! I followed the instructions several times and it didn't work. I was worried that the firmware was updated and it wouldn't work. I then carefully re-read each step and realized I missed "Open the front cover". I retried it and BAM - worked like MAGIC! I guess you could say the first few attempts were just test runs! You saved me some cash! Thank you again! :)
Thank you SO much! My friend got me a 'good deal' on Brother toner, but I didn't even realize until I had it installed that it wasn't actually made by Brother, and my printer wasn't accepting it. This was the ONLY thing I found on the net that actually helped. Thank you!!
What an absolute angel you are with your solution to my Brother problem. After a great deal of frustration, following a power outage, turned computer and Brother off, restarted and then used your method. Excellent result
Would like to follow your instructions, but what is the front cover of my brother hl-2400 and how do I open it?
I found this post years ago and still come back when my toner at work is low but the printer doesn't want to let me keep printing. Thank you!
Thank you .... Thank you for taking the time into making this step by step. I had already given up and had put the printer away for almost 2 months till i came across this site...... Thanks again!!!
AWESOME MUCHAS GRACIAS
Hi Kila,
Thanks for your sharing. I have a question, how many times can we do toner reset for this printer? Forever or just several times?
Thanks a lot.
Brave
Hi Kila,
thanks to you I managed to get my 80 year old dad's printer to work again.
(My dad is the 80 year old, not the printer, haha)
He did use an original Brother refill, but still the light stayed on.
Luckily, your blog come out first when I started looking for a solution.
Will try to refill the toner when he finally runs out of his spare ones, which may take a while...
Any way, thanks again !!!
Marco (Belgium)
Thank you SO SO much for this! I'm at work, got the light, put in the replacement cartridge that my corporate office sent to me. They purchased an off brand and I got the light. I don't have enough in petty cash to buy a new one so I am basically SOL. I wondered, though, if there was a way to reset it and bypass the "Brother" fix which is basically, "sorry, buy one of ours". I run a small retail establishment and I wasn't sure how I was going to get by. Now I know I can use my new off brand toner. Thank you again!
Wonderful help. Thank you very much. Have found your advice the only way I could stop myself from buying another printer. I was getting so frustrated otherwise.
Genius, pure genius if it wasn't so politically incorrect and inappropriate I would kiss you square on the mouth! Thank you.
Very beautiful & informative stuff. thanks to share...
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Allah will bless you in the eternal kingdom.
Great article!
helps a lot with out local cartridge store on www.incarcaricartuse.eu
Thanks soooo much. I was ready to throw the printer out the window. You save a lot of damage.
debbie
thank you very much!
Great post I loved it I now know much more about technical support! Very well written keep up the good work.
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AWESOME! IT WORKED, AND MY TONER WAS FINE!
Out of desperation and being in a devil may care frame of mind, I did this to my Fuji-Xerox DocuPrint 203A and IT WORKED!!!!!!!!!!!!!!!!!!!!!!!
Thank you very very much
As a past techo in IT and present day greenie, I suspected the "Replace toner" message as being a scam, went looking and found your site, do take a bow on your elegant solution, think how much money you have saved your colleagues and how much resources you have saved, well done
Thanks Jim
Great, worked well! Could you leave a post about how you would know if you got stuck in "maintenance mode"?
After spending an hour of my time trying to troubleshoot what was going on with my printer I ran across this. THANK YOU! I can move on with my life now!
Almost threw this machine out to purchase another model as this HL2240D is no longer available. Problem is I have two new cartridges and 20 bottles of toner I would no longer be able to use. Soooooo thank you very much!!!!
I have been a Copier / Printer technician since 1986, I have tried every step by step procedure you and many others have on Google, and none of them are helping me with the toner light on my customer's Hl2240, I have tried new Brother brand toner and aftermarket, reset the printer and did the step by step till I was blue in the face and still no luck. I am wondering if I have a printer that has just plain dies and time to retire? Any feedback appreciated.
Brian
Perfect! worked like a charm
I purchased an HL-2230 about 4 years ago. 2 years ago, the toner light came on. Didn't seem to me that I had printed that many pages. I used the toner reset you describe here and it's still printing just fine 2 years later. Upsets me that the toner indicator came on when there's obviously still plenty of toner left in the cartridge. When the page comes out blank, I'll replace it, and not before then.
@Brian - Thanks for leaving a comment. I am going to tell you something. I think that you might need to try my solution one more time. If it didn't work for you, it is likely that you are stuck in maintenance mode. It is hard to figure out sometimes that you are in maintenance mode because you don't get a visual indicator. So here is my suggestion for you. First, use the instructions outlined to get out of maintenance mode. After you go through that process, try my reset procedure again and see how it works for you. Once you get caught in maintenance mode hell, nothing you try will work UNTIL and UNLESS you get out of it.
Thanks Kila - very useful!!
Thank you so much for sharing this info! My printer's "Toner" light came on a few weeks ago and wouldn't let me print even though I haven't printed more than 200 pages with the current cartridge. I was about to order a new cartridge when I found this page and followed your instructions. I'm back in business and the printer is printing just fine now! Thanks again!!!
awesome, works amazing
Dear Kila,
Thank you so much - this worked and much easier than other method (manipulating the mechanical gear set on the printer) found on the net. How did you know about this ?
I used my printer very little, think printed < 50 pages (with the original starter toner cartridge) and the toner light started blinking. After resetting, the the print is jet black and sharp. When I do need to refill, how many times can I refill the starter cartridge?
Peter
Thanks so much for this, you have saved the sanity of yet another Brother user. I did accidentally put it in maintenance mode without even realising it.
thanks a lot. It works
Thanks, Kila Morton! I hope that I have the correct name. I've been using Brother printers for years, but this is the first time I ran into this problem.
Thank you so much for this post! Took care of my printer issue.
I tried this 3 times, with factory reset in between.
the toner light is still on.
Just wanna say thanks for this post! I have had this printer for about 5 years and I am constantly brought back to this page everytime I have toner issues because I forget how to do and am too lazy to write it down myself!
So please dont ever delete this post!
Gracias!
Process has worked a few times for me...but now doesn't. I have an HL-2240 Brother Printer. I've done the factory reset process - and the reset process (now many times) and toner light still on. I saw a 2-step fix about a toner sensor bypass, but that didn't work either. Any other ideas? Thanks for your time. Mary
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